When will my order ship?
As son as your payment has been received your order will be packaged and shipped within 1-2 days, you will receive an email notification with shipping details as soon as your order has been shipped.
How do I make a return?
To make a return is super easy, send us an email at firstname.lastname@example.org with your order number and reason for return. You can request a return up to 14 days after you package delivery date.
What items are returnable?
Most apparel from our site is returnable within 14 days of delivery date. All items must be unwashed, no signs of wear, no smells or stains with tags attached. Damaged returns will NOT be accepted. Please note that all shipping and handling are non refundable.
The following items are excluded and cannot be returned:
-All items marked FINAL SALE
-Items with stains, scents or signs of wear
Can I get my money back?
For all returns we issue store credit only. Refunds are not available.
Are there any return fees?
Return shipping postage is the sole responsibility of the customer.
If you receive the wrong item or a faulty product we will cover the return cost.
How soon will I receive my store credit?
Once we have received your return please allow up to 7-10 business days for your refund or store credit to be issued.
Return policy updated June 20th, 2018. By making a purchase on www.shopblutique.com you agree to this return policy.